Privacy policy

This Privacy Policy explains how AUREOL PTY LTD (ABN 40 688 176 874), trading as AUREOL CELLARS ("we", "us", "our") collects, uses and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect personal information including:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Date of birth (for age verification purposes)

  • Payment details required to complete transactions

We may also automatically collect limited technical information relating to website usage to help us operate, maintain and improve our services.

We only collect information that is reasonably necessary for our business operations.

2. How We Use Your Information

We collect and use your information to:

  • Process and fulfil orders

  • Verify your age (as required under Victorian liquor laws)

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (if you opt in)

  • Comply with legal and regulatory obligations

3. Disclosure of Information

We may disclose your personal information to:

  • Payment processors

  • Delivery service providers

  • IT and website service providers

  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

5. Marketing Communications

You may opt out of receiving marketing emails at any time by clicking the unsubscribe link or contacting us directly.

6. Access and Correction

You may request access to, or correction of, your personal information by contacting us at:

Email: sales.aureolcellars@gmail.com

7. Cookies

Our website uses cookies and similar technologies to enhance user experience and analyse website traffic.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this website.